Connect Your Channels
When someone finds you on Google Search or Maps and taps "Message," your agent can answer instantly and book them. This guide connects your Google listing โ you just add us as a Manager.
๐ Google Business Profile ยท Local SearchYour Google listing is where local customers find you first. Many tap "Message" or "Call" right from Search or Maps โ your agent can pick up those messages instantly and turn them into booked appointments.
Google requires the business owner to own the listing, so if you haven't claimed it, you'll do that first. Then you add us as a Manager and we connect it to your agent. You always stay the owner.
Go to google.com/business and click Manage now, signing in with your Google account. If your business is listed but not yet claimed, follow Google's prompt to claim & verify it (this can take a few days by postcard, so start early).
In your Business Profile, make sure Messages / Chat is enabled so customers can message you from Google. Your agent handles the replies from here.
This lets us connect your agent without owning your listing or needing your password.
Open Settings โ People and access (sometimes "Business Profile managers"), click Add, and enter our email with the Manager role: