Connect Your Channels
Plenty of customers message businesses on Facebook instead of calling. This quick guide lets your agent answer those Messenger chats 24/7 and book them โ you just add us to your Page.
๐จ Facebook ยท MessengerFacebook messages are hot leads. Someone asking "are you open Saturday?" on Messenger is ready to book โ but usually waits hours for a reply. Your agent answers instantly and books them on the spot.
Facebook requires a Page admin to grant access, so you'll add us to your Page. We only manage messages โ you stay the Page owner, and you never share your password.
This needs to be a Facebook Business Page (not just your personal profile). If you don't have one yet, create it at facebook.com/pages/create โ takes a couple minutes.
Go to business.facebook.com (Meta Business Suite) โ Settings. Then open People (or, from the Page directly: Settings โ Page access).
Click Add People, enter our email, and give a role that can manage messages (Facebook calls this "Full control" or "Admin"):
Confirm, and we'll accept the invite on our end.